FAQ

Why can’t I use acidic cleaners?

Why can’t I use acidic cleaners?

All articles in travertine, marble or cement tiles contain limestone components which react to acidic solutions. Any application of acid will dissolve these

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Can I use epoxy grout or epoxy joint on natural stone?

Can I use epoxy grout or epoxy joint on natural stone?

Yes, but a preliminary test must be carried, as epoxy may change colours irremediably. Always refer to the manufacturer’s instructions. 

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How can I cut metal mosaics?

How can I cut metal mosaics?

To perform cuts on metal mosaics, use a diamond wheel with integrated water cooling system (stainless steel) or a cutting machine adapted for aluminium.

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Why do I need to apply treatment on cement tiles before joint-grouting?

Why do I need to apply treatment on cement tiles before joint-grouting?

This pre-treatment (using the same product as final treatment) will ease joint application and maintenance. Refer to the corresponding Installation Advice Sh

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Do I need to apply treatment on my washbasin?

Do I need to apply treatment on my washbasin?

Sanitary products require treatment with BO Protect or Bo Protect +. This treatment does not prevent the formation of limescale, but eases its removal. The u

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How do I remove lime scale from my washbasin?

How do I remove lime scale from my washbasin?

First of all, be reminded that lime scale occurs when the washbasin isn’t maintained regularly.  We advise to dry up dark coloured bathroom fixture (bas

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How can I maintain my cement tiles?

How can I maintain my cement tiles?

You can use household soap (Castile soap) in flakes for everyday maintenance, diluted in clean water. It is important to always rinse thoroughly the cleaned

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Do I need to apply treatment on my mosaics?

Do I need to apply treatment on my mosaics?

All natural stone or reconstituted stone mosaics must be pre-treated before installation and sealed after installation. Initial cleaning must be carried with

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